Senior IT Support / IT Administrator (all genders) at Elinvar GmbH () (allows remote)

Published Nov 22, 2021

Original link: https://stackoverflow.com/jobs/559643/senior-it-support-it-administrator-all-genders-elinvar-gmbh?a=31GAsHPURaHS&so_medium=Talent&so_source=TalentApi


  • What will keep you challenged





    • Ensuring the day-to-day IT operations for our colleagues in Berlin, Magdeburg and remote work places as the go-to person for technical support

    • Being a central part of the Elinvar team by providing support for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware, etc.)

    • Configuring and developing end user equipment – desktops, laptops, tablets, phones etc.

    • Administration, installation and support of Windows and macOS-based systems

    • Receiving and responding to incoming support request in person, via email and JIRA

    • Problem tracking with service level assurance

    • Checking for completeness, documenting the ticket's process in JIRA





    What will keep you happy



    • An outstanding, highly motivated and international teamthatvalues a positive and open working environment- and a group of people who genuinelyappreciateand supporteach other

    • An inspiring momentumtoreshapethe wealth management industry by replacing legacy IT with a modern, sustainable ITplatform

    • Everything you need to excel in your profession,backed by some of the world’s most recognizedinvestors

    • Enjoy an open corporate culturewithout dress code, with flexible working hoursand remote officeoptions

    • Situated in Berlin you can work in our modern office in Prenzlberg, near Alexanderplatz

    • An employerthatwelcomes diversityand actively promotes equal opportunities on every level



    Requirements



    What we are looking for



    • At least 4 year's experience as IT Admin / Support or in similar tasks

    • An expert in Apple macOS and Microsoft Windows IT environment

    • Problem-solver with significant analytical and investigative skills

    • A dedicated team player who is able to work independently

    • Knowledge of JIRA / Confluence is a plus

    • Good communication skills in English, German language skills are a plus